Knowledge Translation and Optimizing Care Models

Pharmacist with clientProgram Leader: Dr. Lori MacCallum

The mandate of this program is to ensure that scientific knowledge of what we know constitutes best practice is implemented to improve the lives of people with diabetes.  Our primary focus is to examine diabetes care gaps that could best be addressed by pharmacists and develop programs that support and empower pharmacists in the care of patients with diabetes through networking, education and knowledge translation initiatives.  There are over 42,500 pharmacists in Canada, the majority practicing in the community, making them highly accessible primary care providers.  In fact, 85% of people with diabetes are taking at least one medication and will see a pharmacist more often than any other health care provider.  Pharmacists are highly trained medication experts and this together with the changing environment of expanded scope of practice and reimbursement for cognitive services, creates an environment where patient-centred care delivered by pharmacists can improve diabetes outcomes.

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Program Activities

  • Join the Diabetes Pharmacists NetworkThe Diabetes Pharmacists Network was created to bring together pharmacists and pharmacy students who are interested in improving the lives of people with diabetes. Currently there are over 1,300 members from across Canada and the network continues to grow.
  • The Banting & Best Diabetes Centre Guidebook for Pharmacists on Diabetes Management 1st edition was published in September 2014 and is now used by over 6200 health care providers across the country. The guidebook is available in both English and French, print and ebook and has been referenced by the Ontario Ministry of Health and Long-Term Care.  A second edition of the guidebook is in development.
  • New educational resources continue to be developed including the most recent one on the safe and effective use of SGLT2 inhibitors.
  • With the support of funding received from a Sun Life Financial Impact Challenge Grant, the program launched an Interactive Learning Program. This custom web platform hosts educational modules on various diabetes topics. Each module is patient case-based and through the use of multimedia includes polling, expert videos, a pre- and post-test, downloadable resources, and a discussion section. With 6 modules launched to date, there have been almost 4000 plays of the educational videos.

In the News

Canadian Foundation for Pharmacy (CFP) 2017 Innovation Fund grant winner targets diabetes follow-up

Canadian Journal of Diabetes Issue Dedicated to Pharmacy Practice and Diabetes Care

Lessons from Alberta

Press Release – Review of MedsCheck Diabetes Program in Ontario

Press Release – New Diabetes Pharmacists Network Learning Module for Pharmacists about the Need for Preconception Care in Women with Diabetes

Canadian Foundation for Pharmacy features Banting & Best Diabetes Centre’s Diabetes Pharmacists Network

Banting & Best Diabetes Centre Donates Guidebook to Pharmacy Students

Dr. Ross Tsuyuki and Dr. Lori MacCallum Author this Month’s Editorial in CPJ

Press Release: BBDC Unveils its Guidebook for Pharmacists on Diabetes Management

CJNI-FM Interview With Dr. Lori MacCallum


The work of the BBDC Knowledge Translation and Optimizing Care Models program has been made possible by support from:

  • Sun Life Financial
  • AstraZeneca
  • Janssen
  • Merck